Professor of Operations Management
Chair, Information Systems and Operations Management
Burlington Northern/Burlington Resources Professor in Manufacturing Management
- PhD, Stanford University, 1985
- MS, Stanford University, 1982
- BA, University of California, San Diego, 1981
- Operations and Supply Chain Management
- Inventory Management
- At the University of Washington since 1984
Honors and Awards
- Supply chain management
- Impact of information availability in production and inventory systems
- Benefit of Omni-Channel distribution systems
- Order expedition strategies in inventory systems
- Channel coordination through multiple supply shipments
- Ron Crocket Award for Graduate Teaching (2013)
- TMMBA Professor of the Quarter (2013)
- TMMBA Professor of the Quarter (2012)
- TMMBA Teaching Recognition-Excellence in Teaching Award (2012)
- TMMBA Professor of the Quarter (Autumn 2010)
- Dean’s Faculty Research Award (2001)
- MBA Core Professor of the Quarter (Spring 2001)
- Dean's Research Award (1996)
- Burlington Northern Foundation Achievement Award for Scholarship (1990)
- Seafirst Faculty Research Award (1987)
- Associate Editor: Operations Research - Department of Manufacturing, Service Supply Chain Operations (2006 - present)
- Department Editor: IIE Transactions - Department of Inventory and Supply Chain Management (1997-2000)
- Associate Editor: Management Science (1998-2003)
Selected Consulting Experience
- “Leadtime Management through Expediting in a Continuous Review Inventory System,” (with Hamed Mamani), Production and Operations Management (POM), 23, 1, 95-109, 2014.
- “A Single-Supplier, Multiple-Retailer Model with Single-Season, Multiple-Ordering Opportunities and Fixed Ordering Cost,” (with Y.P. Zhou and A. Jain). Operations Research, 5, 1098-1110, 2012.
- "Incorporating Delay Mechanism in Ordering Policies in Multi-Echelon Distribution Systems," with Y.P. Zhou. IIE Transactions, Vol. 40, No. 4, 2008, pp. 445-458.
- "A Supply Chain Model with Direct and Retail Channels," with A. Dumrongsiri, M. Fan, and A. Jain. European Journal of Operational Research, Vol. 187, No. 3, 2008, pp. 691-718.
- “Coordinated Replenishment and Shipping Strategies in Inventory/Distribution Systems,” with M. Gurbuz and Y.P. Zhou. Management Science, Vol. 53, No. 2, 2007, pp. 293-307.
- “A Supply Chain Model with Reverse Information Exchange,” with Apurva Jain. Manufacturing and Service Operations Management, Vol. 7, No. 4, 2005, pp. 360-378.
- “Economic Control and Inspection Policies for High-Speed Unreliable Production Systems,” with Y. Tan. IIE Transactions, Vol. 37, No. 8, 2005, pp. 711-724.
- “Optimal Processing Policies for an e-Commerce Web Server,” with Y. Tan and V. Mookerjee. INFORMS Journal on Computing, Vol. 17, No. 1, 2005, pp. 99-110.
- "Coordinating Orders in Supply Chains Through Price Discounts," with T. Klastorin and J. Son. IIE Transactions, Vol. 34, No. 8, 2002, pp. 679-689.
- “A Multi-Echelon Inventory System with Information Exchange.” Management Science, Vol. 48, No. 3, 2002, pp. 414-426.
- "Mixed Model Assembly Alternatives for Low-Volume Manufacturing: The Case of the Aerospace Industry," with G. Heike, M. Ramulu, E. Sorensen, and P. Shanahan. International Journal of Production Economics, Vol. 72, No. 2, 2001, pp.103-120.
- "An Improved Ordering Policy for Continuous Review Systems with Arbitrary Inter-Demand Time Distributions." IIE Transactions, Vol. 33, No. 2, 2001, pp. 111-119.
- “Adjustment Strategies for a Fixed Delivery Contract,” with S. Nahmias. Operations Research, Vol. 3, 2000, pp. 408-423.
- “An Archiving Model for a Hierarchical Information Environment,” with E. Berk. European Journal of Operational Research, Vol. 123, No. 1, 2000, pp. 206-225.
- "Analysis of Maintenance Policies for M Machines with Deteriorating Performance," with E. Berk. IIE Transactions, Vol. 32, No. 5, 2000, pp. 433-444.
- “The Impact of Discharge Decisions on Health Care Quality,” with E. Berk. Management Science, Vol. 44, No. 3, 1998, pp. 400-415.
- AT&T Wireless (Cingular wireless), studied the design and staffing issues at the retail stores.
- Microsoft, analyzed supply chain issues facing company's intercontinental region.
- Boeing Company, supply contract design.
- Starbucks, studied the effects of waiting lines on company's potential loss of market share.
Foster School of Business, Paccar Hall
University of Washington
Seattle, WA 98195-3226
|"The online availability of information is creating new practices in production and operation systems. In these environments, it is imperative to develop information-based operating policies as quickly as possible."|